Nieisha’s Story

Nizamuddin Saifi Story

Nizamuddin is an Afghan immigrant who arrived in the United States with his pregnant wife, and two young boys in March 2022. After being surrounded by chaos, war, fear, and fury he wanted to find a safe and stable life for his family. They had received aid for three months from another non-profit and these funds and rental supports had concurrently run out. He had been actively seeking employment for some time but had difficulty finding a full-time job. Once again, Nizamuddin was in crisis. He worried about being able to provide a home and food for his family.

Mary Ann is a Financial Counselor at our Sumner- Bonney Lake Center for Strong Families. In addition, she also serves the clients we work with in Federal Way and Kent. She has a background in social work, so it was fortunate that she was able to use that knowledge to communicate effectively and start building trust with Nizamuddin.

It is important to remember that securing personal financial security takes time and effort. Our counselors work with individuals and families to provide tools and resources to empower them to build stability. Sometimes it takes a couple of years to improve credit and remove debt. Another integral part of the programs at Sound Outreach is building trusting relationships with clients. All this cannot happen overnight. We generally don’t have funds to help families in crisis and rarely, do we have an opportunity to make a huge impact as Mary Ann did when she met Nizamuddin.

With consistent effort and collaboration, they worked together on an immediate plan for him and his family. Through the Sound Outreach contract with the City of Kent, his family received two months of rental assistance and a utility assistance referral. Mary Ann sent him multiple engineer job listings, a furniture bank referral, a grocery gift card, and clothing. Recently, Nizamuddin called to let MaryAnn know that he got a job that would start in October.

His commitment to making progress has been a driving factor for his success. The goals outlined for him will continue to evolve as he and his family look to the future here in the Northwest. Right now, Nizamuddin is proud to say that Sound Outreach has substantially impacted his life by providing him with support, resources, empowerment, and encouragement.

Latraia’s Story

Consistency and determination are what got Latraia on her path to financial health. Like many people, Latraia needed financial coaching when someone told her about Sound Outreach. Latraia moved to the Pacific Northwest from Florida in 2019 looking for new opportunities. She had traveled and lived in a lot of places and was hoping to find a place to call home. She had a good job and wanted to start saving toward her goal of owning a house. She began saving money by living in a tiny home village. She had many interesting neighbors, and the shared “bathroom” was a 50-yard walk each way – in the rain, snow, sleet, and shine – but her determination kept her focused on having a yard of her own one day. As Latraia says: “You have to be selfish yet intentional in the intangibles.”

When Latraia came to Sound Outreach in 2021 she was hoping to improve her financial literacy and increase her credit score. To afford a home, she knew she needed to be more consistent when working on her monthly savings and budget. While meeting with her Financial Counselor, Brandon, she gained the knowledge and resources to begin meeting her savings and budgeting goals. She shared a quote from the book Small Loans, Big Dreams by Alex Counts: “Poverty was not created by poor people, but by the various institutions that limit their problem-solving abilities.”

What also changed for Latraia was self-discipline and the accountability provided by Brandon during their meetings. They would work together on setting goals and actionable steps to achieve success. She set up savings goals and was ready to jump when the opportunity came up to buy her first home in Kent! She is grateful for the guidance that she received from Brandon and the feeling that she always had someone in her corner to talk her through each step. Motivating her to stay focused. Plus, she now has her very own bathroom and backyard to enjoy! Now, she is interested in returning to school to continue her education with the goal of owning her own business one day so that she can give back to the community. She recently shared her personal story working with Sound Outreach at the annual luncheon and inspired the large audience to invest in the programs that helped her to change her outlook on life!

Betty’s Story

Betty reached out to our Silver Financial Counselor, Martin Pirgiotis, in October worried about her finances and high utility bills. Betty had been struggling to pay bills due to an increase in costs stemming from health challenges, difficulty navigating through Medicare. Betty was assisting her family during these challenging times by allowing them to stay temporarily to help them get on their feet. Betty did what she had to do to keep her family safe.

Working with Martin, Betty learned about what resources are available to seniors (including discounts, senior programs, and community partners) and was able to utilize WARM funds to keep her utilities on, catch up on her bills, and create a goal of saving more money. Betty will keep working with Martin, to keep getting helpful information about senior resources but most importantly because she feels like she has “gained a helpful friend who will be there to guide her in securing her future”.

“One thing that is difficult to navigate through the automated systems, robocalls, and navigating Medicare/Medicaid, and avoiding fraud. Having a person  who can actually listen to my concerns and help me navigate through what I need to do and provide me with a step-by-step guide  is very important”. – Betty, Sound Outreach Silver Client

Tony’s Story

Tony came to Sound Outreach wondering if bankruptcy was his only option. He was deep in credit card debt and was stressed about working out a plan for his finances. Working with his Financial Counselor, Levi Merchant, they discussed options and talked through the situation. Tony did his own research and became more confident in finding solutions. While waiting on Social Security Disability Insurance (SSDI) eligibility they collaborated on many scenarios to come up with possibilities depending on his eligibility.

After discovering that he would not only be receiving SSDI benefits but backpay from those benefits he sprang into action based on the plan he created. Tony made sure to put himself in a secure and sustainable financial position by establishing an Emergency Fund, paying off ALL his credit card debt, and paying for a modest vehicle in cash. His credit score increased by +73 points in response to his actions. He now has an affordable apartment and is self-sustainable. He has set himself up for the future and has room in his budget for fun money!

Ellie’s Story

In 2019 Ellie was homeless, jobless and hopeless. She lost custody of her kids and was living in her car with only her dog to keep her company. Ellie was referred to the Bethel CSF site and with help from her employment coach, Lynn, she started rebuilding her life. Soon she got hired as a security guard starting at $17.30/hour and after a while she found a place to live. Ellie had the time and resources to develop a co-parenting plan to have her kids stay with her. She even got a raise and is now making close to $20/hour! Now, Ellie is filled with hope!

 

David’s Story

David was not having any luck finding a job. His mother saw him struggling and told him about the Bethel CSF. David started working with his Financial Counselor, Levi, to gain independence. It took time and David went on over 20 interviews around the community. He had the education, but no job experience. It was also important to find the right fit since David has a neurological variation. Fortunately, David and his coach didn’t give up and he finally was hired on in the IT Department at a local casino. Almost two years later, David is thriving, he paid off all his student loans, maxed out his 401k, improved his credit score by 20+ points, and is currently looking for a place to live closer to his job.

Kate’s Story

Kate worked with Financial Coach Levi Merchant to take control of her budget and overall financial health.  With Levi’s help she was able to pay off debt and bring a fresh mind-set to her finances.

“I have been working with Levi at Sound Outreach for about a year now. I have learned to view my finances in a more sustainable way. This new mindset has enabled me to pay off some debt and open up approximately $475 of my monthly budget since paying them off. I am continuing to learn new ways of managing my finances and my entire perspective on money has shifted. My focus is now on paying off the rest of my debt and bulking up my savings. It has been a validating experience and an educational one working with this organization.”

Ronita’s Story

When Pierce County resident Ronita started working with Sound Outreach, and financial coach Levi Merchant, she had the ambitious goal of starting a nonprofit focusing on Supportive Housing Services.  With Levi’s help she was able to not only improve her own situation, but achieve grants to start her nonprofit Caring With Compassion Community and is now poised to help others.

“I would like to thank Sound Outreach (SO) for their financial coaching services I received. Levi  Merchant was the financial coach assigned to me after I completed my intake/financial assessment we agreed to meet monthly. I’m currently receiving unemployment, in the process of establishing my nonprofit operations. Levi did an outstanding job reviewing my current financial status, with me to determine an action plan. I discussed with Levi my financial goals short/long term. I was able to have medical bills that were in collections removed, after applying and qualifying for medical charity assistance. My nonprofit Caring With Compassion Community (CWCC) was recently awarded its first grant from “Office of Crime Victims” as a “Crime Victims Service Center” (CVSC) and a “Foundational Community Supports” (FCS) provider, for “Supported Housing” and “Supported Employment” services. CWCC is currently accepting “Supportive Housing” referrals for Medicaid eligible individuals. I look forward to collaborating/partnering with SO in the future and supporting our community members. Thank you.”

 

Enriqua’s Story

When Pierce County resident Enriqua started working with Sound Outreach, she was living with a family member, had little savings, and didn’t know how to improve her financial knowledge and situation. Working with Martin Pirgiotis, a Sound Outreach financial counselor, Enriqua quickly found a cheerleader and coach who could help reach her goals.

“My parents always had difficulties with finances growing up. As a result, I never knew what Credit, Budgeting, Loans, or even having a Retirement Plan entailed until I became $3,000 in debt when I went to college. Sometimes when you’ve experienced life in the working class, it’s embarrassing to admit how your finances are. Especially when you don’t have the knowledge to be able to reach your financial goals that can oftentimes feel like light-years away. However, I never felt that with Martin. He’s very patient, kind, and willing to explain things in ways you could comprehend, and most of all, he’s very empathetic. Ever since he’s aided me in this journey, I feel more confident about my finances and how I want to reach my goals. I don’t feel insecure about my lack of knowledge of financial literacy, and the topic doesn’t intimidate me anymore.”

In turn, Martin was excited to help Enriqua reach her goals. “Working with Enriqua has been an amazing, uplifting experience. As a financial counselor, I get the chance to see my client’s perspective of their goals and financial challenges – as well as their visions for a better future. In less than a year of working with Enriqua, she has improved her credit score, reduced debt, has an emergency savings account, and has moved into her own apartment. Enriqua is also now engaged and planning her wedding ceremony using her excellent budgeting and planning skills! I am so proud of her work and ambition. She has a bright future ahead of her.”

“I now feel more confident about my finances and how I want to reach my goals. I don’t feel insecure about my lack of knowledge of financial literacy, and the topic doesn’t intimidate me anymore. I hope that those out there who never had the experience of being taught financial literacy, realize they have the power to achieve it, just believe in the process and your goals will be reached eventually! I thank Sound Outreach for giving me the confidence I needed to start my journey into financial literacy.”