PROGRAM STAFF
Senior Coaches
Jennifer Roberts
jroberts@soundoutreach.org
253-337-1139
Estella Morales
estella@soundoutreach.org
253-719-3609
Margarita Garcia
maggie@soundoutreach.org
253-719-3743
Jennifer Cram
jcram@soundoutreach.org
253-720-6443
SHIBA Volunteer Coordinator
Tami Wheeler
tami@soundoutreach.org
253-593-2111 x107
Want to meet with Staff and find out if we can help you today?
Get to Know Our Team
Executive Director
Jennifer Morrison
Jennifer Morrison has been a dedicated member of the Sound Outreach team since April 2018. As Executive Director, she provides leadership across the organization, helping to guide strategic initiatives, manage daily operations, and strengthen program impact. Jennifer is passionate about building systems that advance economic equity and empower individuals and families to achieve their goals.
With a strong background in human services and a deep commitment to community collaboration, Jennifer supports staff development, partnership engagement, and organizational learning. Her leadership is grounded in values of trust, innovation, and justice—principles that are central to Sound Outreach’s mission.
Outside of work, Jennifer enjoys spending time with her family, exploring new destinations on road trips, and volunteering in her local community.
Lead Financial Coach
Jennifer Roberts
Jennifer is a native Californian and moved to our beautiful state of Washington 5 years ago with her husband to be closer to her son and her then-future daughter-in-law. She has 30 years of banking and software development experience and has a deep understanding of credit scores, loan processes, credit card networks, and risk management. She has the desire to use her extensive background to help individuals improve their financial health and to live their best life possible.
Jennifer lives in Gig Harbor and is loving the adventure of moving to a new State. Even though it’s been 5 years, she is still wandering in search of new restaurants, cultural events, and state parks. When not working, she and her husband hike, cook, volunteer at a food bank, travel, and read. She holds an undergraduate degree and a Masters in Business Administration
Spread the word… Jennifer is here to assist clients who need our services.
Lead Employment Coach
Margarita Garcia
This is my 12th year living in the PNW and my 6th year Living in Sumner. I moved here from Charlotte NC. I have 3 kids and 2 pets that I love dearly. I enjoy gardening in my free times. Helping people in my community is something I enjoy doing. I am excited to start this new journey with Sound Outreach and look forward to working with families.
Senior Coach
Estella Morales
Originally from Texas, Estella made a fresh start in Washington this past summer, bringing with her a passion for community service and personal growth. As the Employment Coach at Bethel, she leverages her background as a former educator to help individuals navigate their career journeys with confidence and purpose.
Estella is dedicated to supporting her clients through tailored coaching, skill-building, and guidance, ensuring they have the tools needed to succeed in the workforce. Her commitment to empowering others and fostering positive change in the community is at the heart of everything she does. She is excited to make a meaningful impact in her role and looks forward to helping individuals achieve their professional goals.
Outside of work, Estella enjoys exploring the beautiful Pacific Northwest, chasing breathtaking views, and discovering new places to enjoy great food. She’s also an avid reader and aims to read at least one book every month. Above all, Estella values intentional relationships with her friends and family, making meaningful connections a central part of her life.
Senior Coach
Jennifer Cram
Jennifer Cram has lived her entire life in the PNW. She has 2 kids, ages 18 and 21. In her spare time she likes to read, spend time with her family, tinker on her 54 Chevy with her husband, and work on house projects.
She has worked in the credit unions industry in the area for close to 20 years, giving her a love and understanding for helping people.
She looks forward to her work as a Financial Coach at Sound Outreach as she gets to focus on improving overall financial habits, building financial literacy, and setting clear financial goals one-on-one with her clients.
